February 20, 2016 Development Manager at Shugulika Recruitment

JOB DESCRIPTION

Job Title:

Business Development Manager.

Reports To:

Country Manager

Overall Purpose:

Responsible for developing new business opportunities which have the potential to drive growth and profitability and to manage the end to end sales process within the Government vertical market. This will include business development within a predefined territory and then working on agreed, named projects, to manage the complete sales Process

Key Responsibilities:

·         Identifying and prioritizing target accounts after considering the market, political environment, business model, and other key factors

·         Sharing customer insights with product leadership to better address user requirements

·         Becoming the single point of contact for your customers and making yourself accessible in order to assure a great experience.

·         Analyzing the market to effectively identify potential clients

·         Building timely, strong relationships with internal and external stakeholders

·         Work closely with Marketing and develop an in depth knowledge of the Education vertical’s customers and consumers

·         Develop and maintain with marketing, a deep understanding of our Education vertical asset base, current technologies and technology trends as they relate to the vertical, and leverage knowledge into the accelerated development of new platforms and opportunities

1.      Client relationship management and customer service

·         Develop customer retention strategies

·         Solicit customer feedback regularly from the clients and give recommendations for improvement of service delivery.

·         Develop strong ties with key customers and accounts and be proactive in understanding the trends and issues likely to impact the market

2.      Competitor Analysis

·         Monitor and report on market and competitor activities and provide relevant reports on the trends and information for decision making.

·         Keep up to date with recent market and industry trends, competitors, and leading customer strategies

·         Develop delivery strategies to counter competition.

3.      Market Research

·        Collate all information on Market and technology research from all the clients.

·        Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends.

·        Researches new ways to improve delivery  -performance, deliver service, problem solving, and reduce costs and response time for users.

4.      Performs other job-related duties as necessary that may be added/ modified from time to-time.

NB: Atleast 4 years in the field is required.

Interested candidates can send their resumes to ruqaiyya@shugulika.com, for more information please contact +255789234050 during office hours.